Shipping policy
Last Updated: June 2026
At our store, every order begins a carefully managed fulfillment journey designed to ensure reliability, transparency, and customer satisfaction.
Processing Time
All orders are reviewed, verified, and prepared before shipment. Processing generally requires 1–3 business days. During peak seasons, promotions, or high-demand periods, additional processing time may occasionally be required.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when available.
Delivery Estimates
Estimated delivery times vary by destination:
- United States: 5–12 Business Days
- Canada: 6–14 Business Days
- United Kingdom: 5–10 Business Days
- Europe: 5–12 Business Days
- Australia & New Zealand: 6–15 Business Days
- Rest of World: 7–20 Business Days
Delivery estimates are provided for informational purposes and are not guaranteed delivery dates.
Order Tracking
Most shipments include tracking capabilities. Tracking updates may take several days to appear after the package has been handed to the carrier.
Customs & International Duties
International shipments may be subject to customs inspections, duties, taxes, or import fees imposed by local authorities. Any such charges are the responsibility of the recipient.
Address Accuracy
Customers are responsible for ensuring all shipping information is accurate before completing checkout. Orders shipped to incorrectly entered addresses may experience delays or additional carrier charges.
Delays Beyond Our Control
Certain circumstances may affect transit times, including customs procedures, severe weather, transportation disruptions, public holidays, or carrier operational delays.
Lost Shipments
If a package is officially declared lost by the shipping carrier, we will investigate the matter and work toward an appropriate resolution.
Contact
For shipping-related questions, please contact our customer support team through our Contact page.